By using this service, you are agreeing to it. As the federal government faces unprecedented challenges in the 21st century, we remain committed to enabling its success. Your webcam is never accessed! To facilitate the provision of our services, we use session cookies. federal government to support a wide variety of organizations and unique missions, using our deep understanding of clients' goals to provide consultative insights and develop solutions for maximum results. It's deleted the very moment you close your browser. Your communication will be secure and none of your data will be stored. The functionality of the widget was intentionally restricted to messaging and to audio connections only. Please make sure the audio features on your device are enabled or share permission if asked for: microphone and speaker. To begin, click on the "Click to Talk" button below, enter your information as required and press the phone icon. Please make sure you are using Chrome, Firefox, Safari or Opera as a browser.
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This service is free of charge and utilizes internet connection. Click to Talk: You can talk to us directly through your browser from any device.Callers in the United States: Call 1 7.Please ensure you have your passport number, DS-160 number, and email address available when you call as they will be requested by the agent.Įmail: To reach a customer service representative via email, please write to Please contact a customer service representative using one of these telephone numbers: Visa application services call center agents are able to assist you via email, telephone or chat. If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. By using this service, you are agreeing to it.Įmail: Send an email to in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status. To facilitate the provision of our services, we use session cookies. Consular Officers use the information entered on the DS-160 to process the visa application and, combined with a personal. Form DS-160 is submitted electronically to the Department of State website via the Internet.
The session will be secure and encrypted. The DS-160, Online Nonimmigrant Visa Application form, is for temporary travel to the United States, and for K (fiancé (e)) visas. To chat with a customer service representative, please click on the "LIVE CHAT" button below, enter your information as required and press the chat icon. Live Chat: Please make sure you are using Chrome, Firefox, Safari or Opera as a browser.The call center is closed on Jordanian national holidays, as observed by the U.S. to 11 a.m., Eastern Standard Time in the United States. to 9 a.m., Eastern Standard Time in the United States.Įnglish and Standard Arabic speaking customer service agents are ready to assist you from Sunday to Thursday from 8:00 a.m. Please note that call center working hours during Ramadan will be as the following: Sunday to Thursday from 8 a.m.
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